Terms of service
Terms of Service
Welcome to SWEEVO™. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.
1. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a contract or have the necessary permission to do so.
You must not use our products, website or services for any unlawful or unauthorised purpose.
2. Products and Availability
We make every reasonable effort to display our products, colours, images and descriptions as accurately as possible. However, the appearance of colours may vary depending on your device or screen settings.
All products are subject to availability. We reserve the right to limit quantities, discontinue products or update product information where reasonably necessary.
3. Prices
All prices displayed on our UK store are shown in pounds sterling (GBP) unless otherwise stated.
Prices, promotions and discounts may change from time to time. The price applicable to your order will be the price displayed at checkout when you place your order.
4. Orders
After placing an order, you will receive an order confirmation using the contact information provided during checkout.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing or product availability.
If we cancel an order after payment has been received, the relevant amount will be refunded.
5. Payment
Payment must be completed at checkout using one of the payment methods available on our website.
You agree to provide accurate and up-to-date billing and payment information when placing an order.
6. Delivery
Our estimated delivery time is typically 5–9 days. Delivery estimates are provided in good faith but may occasionally be affected by circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete delivery information when placing an order.
Please refer to our Shipping Policy for further information.
7. Returns and Refunds
SWEEVO™ offers a 30-day return period, subject to the conditions set out in our Returns & Refunds Policy.
Your statutory consumer rights are not affected.
8. Product Use
Products should only be used in accordance with the instructions and intended purpose provided.
SWEEVO™ is not responsible for damage resulting from misuse, improper handling or use contrary to the product instructions, except where liability cannot legally be excluded.
9. Intellectual Property
All content appearing on our website, including our branding, logos, graphics, text, photographs and other original materials, is owned by or licensed to SWEEVO™ unless otherwise stated.
Such content may not be copied, reproduced, distributed or commercially exploited without appropriate permission.
10. Third-Party Services
Our website may use or provide access to services operated by third parties, including payment providers, delivery services and other technology providers.
Third-party services may be subject to their own terms and policies.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by applicable law, we will not be responsible for losses that were not reasonably foreseeable or for losses resulting from circumstances outside our reasonable control.
12. Personal Information
Your submission and use of personal information through our website is governed by our Privacy Policy.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable requirements.
The latest version will be made available on this page.
14. UK Consumer Rights
Nothing in these Terms is intended to restrict your statutory rights under applicable UK consumer protection law.
Where applicable, consumers purchasing online may have cancellation rights in addition to rights relating to faulty, damaged or misdescribed goods.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us using the contact details provided on our website.
SWEEVO™
Small Robot. Big Clean.